Terms & Conditions

Please read these Terms and Conditions carefully before using the Hoi Yan website or contacting us about our services. By accessing this website or submitting an enquiry, you indicate that you have read and accepted these terms. If any part of these terms does not feel right, you are welcome to contact us before proceeding.

1. About This Website

This website is operated by Hoi Yan, a senior lifestyle community located at 88 Tai Po Road, Sha Tin, New Territories, Hong Kong. It is intended for general informational purposes — to help residents, families and prospective enquirers understand our plans and community.

We are not a medical or clinical provider. Nothing on this website constitutes medical, nursing or health advice, and it should not be read as such.

2. Use of This Website

You may use this website for lawful personal purposes only. You agree not to:

• reproduce, distribute or republish any content from this site without our written permission;
• attempt to gain unauthorised access to any part of the site or its systems;
• use the site in any way that could damage, overburden or impair it;
• submit false or misleading information through any enquiry form.

We reserve the right to restrict access to any part of this website at any time without notice.

3. Information Accuracy

We make reasonable efforts to keep the information on this website current and accurate. However, details about our plans, pricing and availability may change from time to time. Please contact us directly to confirm current details before making any decisions based on this website.

Pricing shown is in Hong Kong Dollars (HKD) and reflects monthly rates at the time of publication. Final pricing will be confirmed in writing before any agreement is signed.

4. Enquiry Forms and Contact

When you submit an enquiry through this website, you provide us with personal information such as your name, email address and telephone number. We use this only to respond to your enquiry and, where you have indicated interest, to follow up about our plans. We do not add enquirers to mailing lists without separate consent.

Please see our Privacy Policy for full details of how we handle personal information.

5. Intellectual Property

All text, layout, design and other content on this website belongs to Hoi Yan or is used with permission. You may not copy, adapt or use any portion of this site for commercial purposes without our prior written approval.

Linking to this website from another site is permitted, provided the link does not suggest endorsement by Hoi Yan and does not frame or alter the appearance of our pages.

6. Third-Party Links

This website may contain links to external resources, such as mapping services or community organisations. We do not control those sites and are not responsible for their content or practices. Visiting a linked site is at your own discretion.

7. Service Agreements

Enquiring through this website or having a conversation with our team does not create a binding agreement of any kind. A formal residency or programme agreement will only come into effect once a written agreement has been signed by both parties and any applicable deposits have been received.

All formal agreements are subject to separate terms provided at the time of signing. In the event of any conflict between these website terms and a signed service agreement, the service agreement will take precedence.

8. Limitation of Liability

To the extent permitted by Hong Kong law, Hoi Yan accepts no liability for any indirect or consequential loss arising from your use of this website or reliance on information contained within it. Our liability for any direct loss is limited to the amount you have paid us in the three months preceding any claim, if applicable.

We do not exclude liability for death, personal injury or fraud resulting from our negligence.

9. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from them will be subject to the exclusive jurisdiction of the courts of Hong Kong Special Administrative Region.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The date at the top of this page will reflect the most recent revision. Continued use of this website following any update constitutes acceptance of the revised terms.

11. Contact Us

If you have a question about these terms, you are welcome to reach us at:

• Phone: +852 3346 7128
• Email: [email protected]
• Address: 88 Tai Po Road, Sha Tin, New Territories, Hong Kong